TIM Academy

Strategic Area
Digital culture
Development goals
Quality education
TIM’s commitment
TIM promotes various digital literacy and inclusion initiatives in schools supporting innovation in education, an important lever for the social and technological development of the country. The two-year project “Using ICT in schools, with TIM” in collaboration with the Ministry of Education (MIUR) involves teachers from schools of all types and levels in 18 Italian regions.
Value generation contribution
shared value
12,455 €mln*
shared value
14,006 €mln*
* Estimate of the economic value (i.e. revenues) and social value (i.e. lower costs or determination of the impacts) obtained by the application of the TIM shared value model to 22 projects in Italy. This value is validated by PwC.

The TIM Academy today represents our Corporate University model (internal training school) and works along several areas of activities: the definition of new contents for learning in support of business strategy, the use of new formats and new digital technologies for learning and the certification of competences and knowledge acquired.


TIM Academy also has a faculty of teachers and experts comprising both trainers of HR Services and a great many colleagues who transfer their know-how internally through meetings in person or social and digital solutions.

TIM Academy has a dedicated digital platform that comprises a library of on-line courses open to everyone - many of which can also be accessed by mobile devices - videos on technological and business scenarios, links to external contents and a social environment in which to start discussions and exchange contents and documents with other colleagues.

TIM Academy is knowledge management; this means that it promotes a model that allows for the use of the tacit and explicit knowledge of each individual in the company. It does so through the involvement and collaboration of people and encouraging corporate collaboration experiences, the creation of learning communities and team spaces, as well as the design of initiatives to promote a collaboration- and sharing-focussed culture.

TIM Academy is also a partnership and research model, open and evolving constantly, which involves universities and national and international training and research centres, peers and competitors, suppliers and vendors, as well as start-ups and digital champions. In thus doing, it fosters the contamination with different contexts and the development of co-innovation paths.

TIM Academy represents a major step forward in the field of education and research, because it optimises the creation, exchange and use of company know-how in all its forms, considering it the real wealth of our company.

Its aim can be summarised in a few, essential words: taking part in knowledge.

In TIM, the training activities are split into four macro-categories:

  • management education
  • development of role-based and specialized skills, and new capabilities
  • development and empowerment
  • institutional and corporate culture

For each category, the learning methods are increasingly characterised by models that are coherent with our lifestyle and the existing new formats:

  • All Digital: Web Based Training, Short Videos, Webinars, Virtual learning
  • Social: interaction between participants, co-production of contents autonomously but at the same time shared by all participants (active role)
  • Blended: mixed solutions (digital + attended training)
  • Gamification: methods and techniques adjusted from typical gaming scenarios (competition, timing, score, levels).

More than 150 courses are available on TIM Academy, open to everyone, giving people the chance to create their very own training path. Instead, on the personal page, employees can access their learning plan directly, which contains the training activities dedicated to their corporate role or development path.

We have also worked on a greater use of social tools and platforms, as well as the creation and strengthening of open professional communities, which can strengthen learning paths through the sharing of personal skills and experiences by their participants and teachers.

Read more
Social need
Istruzione e FormazioneEducation and Training
Materiality matrix
Full matrix
Tutela ambientale
Cultura digitale

Discover All Projects