TIM people

Appendix - detailed tables

Below is the analytical data for the company workforce, broken down according to the indications given in standard GRI G4. The Group figure includes not only the Domestic and Brazil, but also other companies, for a total of 100 units. In accordance with the principle of relevance, no specific column has been added for these entities.

Furthermore, none of the tables below include the Media BU, as it became part of the Domestic BU as of 1 January 2016.

[G4-10a]

Employees by contract type and gender

	2016 Permanent contract		2015 Permanent contract		2014 Permanent contract
	Man	Woman	Man	Woman	Man	Woman
Group	39,306	21,767	41,660	24,084	41,753	24,166
Domestic	34,379	16,746	35,521	17,001	35,793	17,180
Brazil	4,860	4,989	6,006	7,036	5,884	6,957

	2016 Fixed-term contract		2015 Fixed-term contract		2014 Fixed-term contract
	Man	Woman	Man	Woman	Man	Woman
Group	87	65	65	55	55	42
Domestic	86	65	65	55	55	40
Brazil	0	0	0	0	0	0

[G4-10b] Employees on permanent and fixed-term contracts, by job type and gender

Employees on permanent contracts

	2016				2015				2014
	Full Time		Part Time		Full Time		Part Time		Full Time		Part Time
	Man	Woman	Man	Woman	Man	Woman	Man	Woman	Man	Woman	Man	Woman
Group	37,776	14,187	1,530	7,580	39,599	15,011	2,061	9,073	39,742	15,039	2,011	9,127
Domestic	33,389	10,754	990	5,992	34,523	11,005	998	5,996	34,783	11,107	1,010	6,073
Brazil	4,320	3,403	540	1,586	4,944	3,962	1,062	3,074	4,884	3,905	1,000	3,052

Employees on fixed-term contracts

	2016				2015				2014
	Full Time		Part Time		Full Time		Part Time		Full Time		Part Time
	Man	Woman	Man	Woman	Man	Woman	Man	Woman	Man	Woman	Man	Woman
Group	5	3	82	62	8	10	57	45	8	8	47	34
Domestic	4	3	82	62	8	10	57	45	8	6	47	34
Brazil	0	0	0	0	0	0	0	0	0	0	0	0

[G4-10c] Employees on the payroll and agency contract workers, by gender

Employees on payroll

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	39,393	21,832	41,725	24,139	41,808	24,208
Domestic	34,465	16,811	35,586	17,056	35,848	17,220
Brazil	4,860	4,989	6,006	7,036	5,884	6,957

Agency contract workers

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	0	4	1	2	3	6
Domestic	0	4	1	1	3	5
Brazil	0	0	0	0	0	0

[G4-10d]

Employees by geographic area and gender

	2016			2015			2014
	Italy	Abroad	Total	Italy	Abroad	Total	Italy	Abroad	Total
Men	34,338	5,055	39,393	35,516	6,209	41,725	35,706	6,102	41,808
Women	16,874	5,048	21,832	17,038	7,101	24,139	17,172	7,036	24,208
Total	51,122	10,103	61,225	52,554	13,310	65,864	52,878	13,138	66,016

[G4-10e]

Employees of suppliers working at the Group offices and whose activities are part of the core business of TIM1

	2016	2015	2014
External FTE on site	943	1,801	985

¹ The only core business operations that require a significant working contribution from the employees of suppliers at the company offices relate to the development of IT platforms. The data in the table refers exclusively to these cases.

[G4-LA1a]

New employees by age and geographic area

	2016			2015			2014
	<30	>=30;<=50	>50	<30	>=30;<=50	<30	<30	>=30;<=50	<30
Group	1,518	736	63	2,850	1,346	75	3,917	1,779	114
Domestic	214	144	38	137	170	43	241	258	82
Brazil	1,303	592	25	2,712	1,174	32	3,675	1,511	30

[G4-LA1a]

New employees by gender and geographic area

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	1,081	1,236	1,940	2,331	2,781	3,029
Domestic	242	154	225	125	384	197
Brazil	838	1,082	1,715	2,203	2,387	2,829

[G4-LA1b]

Turnover by gender and geographic area

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	3,436	3,539	2,029	2,411	2,350	3,058
Domestic	1,424	407	431	279	583	306
Brazil	1,985	3,128	1,593	2,124	1,763	2,752

[G4-LA1b]

Turnover by age and geographic area

	2016			2015			2014
	<30	>=30; <=50	>50	<30	>=30; <=50	>50	<30	>=30; <=50	>50
Group	3,138	2,268	1,569	2,397	1,705	338	3,283	1,682	443
Domestic	138	283	1,410	162	264	284	129	355	405
Brazil	3,000	1,979	134	2,235	1,435	47	3,151	1,326	38

[G4-LA3b]

Employees who benefited from parental leave, by gender

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	201	1,370	172	1,301	191	1,796
Domestic	68	999	61	756	81	1,244
Brazil	132	369	111	543	110	549

[G4-LA3c]

Employees who returned after having benefited from parental leave, by gender (1)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	*	*	197	1,331	189	1,785
Domestic	*	*	67	988	80	1,239
Brazil	*	*	129	342	109	546

* The data will be available from end 2017

¹ Please note that in the table, the year of return of employee x has not been calculated according to the year in which x effectively returned, but according to the year in which x took leave. Therefore, if x took leave in 2015 and returned in
2016, his return is in any case reported in the 2016 column. This is why the data for the 2016 column is still partial and not yet able to be published.

[G4-LA3d]

Employees at work after a year from the end of parental leave, by gender (1)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	*	*	138	1,251	160	1,629
Domestic	*	*	35	945	76	1,216
Brazil	*	*	103	305	84	413

* The data will be available from end 2017

¹ Please note that in the table, the year of continued work of employee x has not been calculated according to the year in which x was at work after 12 months of leave, but according to the year in which x took leave. Therefore, if x took leave in 2015 and after 12 months was still at work in 2016, his continuation at work is in any case reported in the 2015 column. As we do no yet know which, of the employees who went on leave in 2016 will still be at work after 12 months, we are unable to calculate the figure for 2016.

[G4-LA3e]

(return to work rate) Percentage of employees returned to work after parental leave out of total employees benefiting from leave (LAc/LAb)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	*	*	99%	99%	99%	99%
Domestic	*	*	99%	99%	99%	100%
Brazil	*	*	99%	99%	99%	98%

* The data will be available from end 2017

[G4-LA3e]

(retention rate) Percentage of employees at work after 12 months from the end of parental leave out of total employees benefiting from leave (LAd/LAb)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	*	*	99%	99%	84%	91%
Domestic	*	*	99%	99%	94%	98%
Brazil	*	*	99%	99%	76%	75%

* The data will be available from end 2017

[G4-LA6a] Injury rate out of total workforce* (number of injuries over hours worked)

Injury rate out of total workforce* (number of injuries over hours worked)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	7.66	3.65	7.58	3.53	8.12	3.63
Domestic	9.05	4.80	8.70	4.15	9.57	4.80
Brazil	0.41	1.16	0.96	2.31	0.88	1.40

*Temporary workers are not considered in this type of record. Their incidence on a Group level is in any case very small (4 people as at 31.12.2016)

[G4-LA6a]

Days lost over workforce* (days of injury over working hours)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	0.20	0.10	0.18	0.12	0.29	0.7
Domestic	0.24	0.15	0.21	0.16	0.35	0.10
Brazil	0.00	0.01	0.01	0.03	0.01	0.01

*Temporary workers are not considered in this type of record. Their incidence on a Group level is in any case very small (4 people as at 31.12.2016)

[G4-LA6a]

Absenteeism rate out of total workforce* (total hours of absenteeism over working hours)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	6.09	11.91	5.52	9.94	6.39	10.28
Domestic	6.58	12.69	5.98	11.50	7.14	11.74
Brazil	4.04	10.64	2.69	6.74	2.34	7.27

*The absenteeism rate is calculated taking into consideration the additional items with respect to those of the GRI G4-LA6 indicator. In 2016 the absenteeism rate calculation method used in Brazil was adapted to that used in the other Companies of the Group.

[G4-LA6a]

Occupational disease rate out of total workforce* (number of cases over workforce)

	2016		2015		2014
	Man	Woman	Man	Woman	Man	Woman
Group	0.03	0.02	0.03	0.00	0.03	0.01
Domestic	0.04	0.02	0.04	0.01	0.04	0.02
Brazil	0.00	0.00	0.00	0.00	0.00	0.00

*Temporary workers are not considered in this type of record. Their incidence on a Group level is in any case very small (4 people as at 31.12.2016)

[G4-LA9]

The following tables report training carried out in TI SpA, broken down according to gender

2016	Hours
	Totali	Procapite	Participation*	Participants	Coverage**
Total	1,058,193	2.480	351,897	37,732	88.4%
Senior Managers	21,632	3.673	3,161	580	98.5%
of whom women	4,139	4.267	570	101	104.1%
of whom men	17,493	3.555	2,591	479	97.4%
Middle Managers	57,544	1.797	17,242	2,828	88.3%
of whom women	16,379	1.857	4,798	800	90.7%
of whom men	41,165	1.774	12,444	2,028	87.4%
Office Staff/ Workers	979,017	2.518	331,494	34,324	88.3%
of whom women	264,911	2.285	113,811	9,848	84.9%
of whom men	714,106	2.617	217,683	24,478	89.7%

2015	Hours
	Total	Procapite	Participation*	Participants	Coverage**
Total	1,338,273	303	250,165	38,892	88.0%
Senior Managers	16,176	251	3,158	659	102.2%
of whom women	3,552	317	653	114	101.8%
of whom men	12,624	237	2,505	545	102.3%
Middle Managers	55,946	168	10,681	2,812	84.4%
of whom women	15,059	167	2,686	776	85.7%
of whom men	40,887	169	7,995	2,037	84.0%
Office Staff/ Workers	1,266,152	315	236,326	35,471	88.2%
of whom women	289,757	245	81,706	10,173	86.1%
of whom men	976,395	344	154,620	25,298	89.2%

2014		Hours
	Total	Procapite	Participation*	Participants	Coverage**
Total	1,458,591	33	266,328	43,388	982
Senior Managers	20,576	308	3,870	660	988
of whom women	4,508	429	834	105	100
of whom men	16,068	285	3,036	555	986
Middle Managers	63,113	196	12,991	3,072	956
of whom women	17,356	199	3,652	818	94
of whom men	45,757	195	9,339	2,254	962
Office Staff/ Workers	1,374,902	341	249,467	39,707	986
of whom women	263,838	222	80,882	11,702	983
of whom men	1,111,064	391	168,585	28,005	987

(*) shows the overall number of participation in training sessions, in the various forms provided (classroom, online, training on the job)

(**) Coverage refers to the percentage of participants compared to the total, i.e. the % of human resources of TIM S.p.A. who took part in at least one training session in each individual category (senior managers, middle managers, office workers).

[G4-LA9] In 2016, TIM spent 10.95 million on training courses, amounting to a cost of 250.17 euro per capita.

[G4-LA13a]

Ratio of women/men according to basic salary and ratio of women/men according to remuneration, broken down according to each professional category

Italia TIM - S.p.A.		2016	2015	2014
Senior Managers	GAS	0.93	0.91	0.92
Senior Managers	TAR	0.93	0.90	0.92
Middle Managers	GAS	0.95	0.95	0.95
Middle Managers	TAR	0.93	0.94	0.94
Office Staff/Workers	GAS	0.95	0.95	0.95
Office Staff/Workers	TAR	0.95	0.95	0.94

Brazil		2016	2015	2014
Senior Managers	GAS	0.77	0.74	0.76
Senior Managers	TAR	0.85	0.77	0.73
Middle Managers	GAS	0.95	0.94	0.94
Middle Managers	TAR	0.95	0.94	0.94
Office Staff/workers	GAS	0.67	0.63	0.61
Office Staff/workers	TAR	0.67	0.62	0.62

GAS = Gross Annual Salary, comprising recurring fixed remuneration

TAR = Total Annual Remuneration, comprising the Gross Annual Remuneration + bonuses awarded during the reference year (the bonuses may refer to individual or group incentive systems or take the form of special awards or meritocratic policy awards).