TIM 60+

Strategic Area
Digital culture
Development goals
Sustainable cities and communities
TIM’s commitment
TIM integrates the fixed and mobile BB and UBB connectivity offer with innovative solutions for more sustainable, secure and efficient cities and communities, ensuring business continuity in emergencies. With smartworking TIM has involved 9,000 employees with a saving of 250,000 euros for social costs avoided, 7.5 million km not travelled (amounting to 1,000 Tons of emissions saved).
Value generation contribution
shared value
12,455 €mln*
shared value
14,006 €mln*
* Estimate of the economic value (i.e. revenues) and social value (i.e. lower costs or determination of the impacts) obtained by the application of the TIM shared value model to 22 projects in Italy. This value is validated by PwC.

In an ageing country, as is Italy, TIM has chosen to give seniors new options, encouraging and supporting their integration into today’s highly technological society from which they had been partly excluded; giving them a special tariff and a series of initiatives aimed at helping them through this transition that is not necessarily obvious to them. 


This has helped them feel closer to their loved ones, using new technological tools of which they have little or no knowledge. It has allowed TIM to look after a target that is highly receptive and hungry for knowledge.

TIM for the over-60s ...

  • 24-hour assistance with a 119 operator
  • 3 months of TIM Entertainment without consuming GB
  • to make best use of the GB envisaged by the offer and bring the over 60s to approach  the world of internet and social networks, we have envisaged digital training events specifically for the over 60s who have not yet become digitally literate. Training has been delivered at 8 chosen sales outlets in central and south Italy.



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Social need
Education and training. Inclusion
Social value
102,922 over 60 included
Business value
10,4 million euros
Materiality matrix
Full matrix
Tutela ambientale
Cultura digitale

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